Client Feedback Form

At Therapy Pro, our goal is to provide you the therapy services you need delivered the way you want.

This form is for you to give us, Therapy Pro, feedback about our staff, services, or the organisation.

It can be used to:

  • provide a compliment
  • make a complaint
  • suggest service improvements

We register all feedback received into our feedback register. This is used to help Therapy Pro improve our organisation and maintain our commitment to providing quality therapy that makes a difference.

We are committed to an outstanding client experience and excellent services to ensure you realise your goals.

Therapy Pro is committed to ensuring no reprisal or detriment for those making a complaint or suggesting service improvements.

You do not have to provide your personal details, but if you do this information will be kept confidential.

Therapy Pro encourages you to provide feedback in writing. We will respond to you within ten (10) working days if you provide your details.

You can post this form to Attn: General Manager, PO Box 400, KALLANGUR QLD 4503, or email it to info@therapypro.com.au.

If you would prefer to provide feedback verbally you can speak to any Therapy Pro staff member of your choice, either at your next appointment or by contacting Therapy Pro on 1300 004 414.

If you are not sure about something, or would like help to complete this form, you can speak to any Therapy Pro staff member.

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Therapy Pro acknowledges Aboriginal and Torres Strait Islander people as traditional custodians of this nation. We pay our respects to the owners and keepers of the lands where we work and acknowledge all Elders past, present and emerging.