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Meet the Therapy Pro Townsville Therapists

Susan Allan, Physiotherapist

Susan Allan is a highly experienced physiotherapist, with a passion for improving quality of life and vocational opportunities for her clients.

With over 25 years’ experience in her field, Susan has accumulated a wealth of knowledge and skills in community and workplace based physiotherapy through working successfully with a wide and diverse range of clients and settings, includinghospital based services including intensive care, orthopedic and paediatric wards and outpatients, CRS, government departments, DVA, WorkCover Qld, income protection insurers and general private practice.

Susan’s strong communication and interpersonal skills see her quickly connect and build rapport with her clients and colleagues and have earned her the reputation of a high quality, sought after provider of physiotherapy in the North Queensland region.

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Rachel Lilley, psychologist

Rachel Lilley is often seen on ‘walk and talks’ along the waterfront.

It could be that she’s walking with a friend, catching up on news while achieving her 10,000 daily steps—or she could be deep in a therapy session.

Psychology sessions with Rachel don’t always have to take place in a formal setting like an office. She is focused on client-centred psychological service and will hold sessions where clients feel most comfortable—at home or school, in a local park or even while walking.

“Let’s strip away the barriers to accessing psychological support. Take away concern about a place having wheelchair accessibility; take away the sheer fear of leaving home; get rid of anxieties of being in an unfamiliar place.”

Rachel works alongside children, teens and adults, supporting change using psychological assessments and interventions.

She provides individual and family counselling, using evidence-based tools that include cognitive behaviour therapy, acceptance and commitment therapy, narrative and solution-focused therapy and interpersonal psychotherapy.

Rachel has had experience working with Aboriginal and Torres Strait Islander people, as well as people from culturally and linguistically diverse populations.

She has worked with people experiencing a broad range of difficulties, including trauma, mental health issues, relationship problems, drug and alcohol misuse, behavioural concerns, parenting difficulties, stress and anger management.

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Robyn Walker, occupational therapist

Robyn Walker, occupational therapist

Townsville-based occupational therapist Robyn Walker knows what is important to people living with a disability – independence and dignity.

These are principles Robyn applies, from the youngest of her clients with developmental delays through to those living with life-changing degenerative conditions.

Through her work with Therapy Pro, Robyn continues her interest and work with children and adults with autism as well as supporting and enhancing the lives of those with a wide range of chronic illnesses and disabilities.

“My work is very much client-based and centred. I am here to improve their lives however I can – to give people more control over their own happiness and to encourage them to keep moving forward.”

Robyn helps her clients with daily living activities, through assessment of their skills and development of strategies to increase independence. Areas covered include developmental stages, sensory processing, mobility, household chore completion, safe travel and hygiene. She can also make recommendations of aids and equipment options as well identifying suitable housing with clients.

Robyn is committed to helping clients realise profound and positive effects from even small changes in life’s basics—including mobility, showering and socialising.

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Chelsea Hobbs, speech and language pathologist

Speech and language pathologist —also known as a speech therapist—Chelsea Hobbs loves talking, laughing and eating with family and friends.

It’s that passion that drives her commitment to clients facing difficulties with communication and swallowing.

“Eating is more than something we do to live. It’s social. Quality of life includes being able to eat with friends!”

As a speech and language pathologist, Chelsea is well-trained to evaluate a client’s speech, language, fluency, literacy, voice and swallowing skills and develop an individualised plan to address development or disorders.

Her expertise extends to non-verbal communications, helping clients choose assistive technologies that can positively affect the rest of their lives.

While much of Chelsea’s work is with children, she also works with adults – including clients whose progressive conditions will one day rob them of the ability to speak. Supported preparation for such loss can reduce frustrations and fear.

Chelsea is a true north Queenslander – raised in Ingham and educated at James Cook University in Townsville.

When not working to enhance clients’ lives through improved communication, she’s a volunteer Pyjama Angel, reading to a child in foster care every week.

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Tom Carey, social worker

Tom Carey, social worker

Townsville region Therapy Pro social worker Tom Carey is a living example of allowing actions to speak volumes.

Tom achieves positive results for clients by listening and acting on their best interests.

He’ll draw on experience working with clients dealing with government departments and community organisations to get supports they need.

Tom can work with you for behavioural support and advice, including Positive Behaviour Support Plans, and provide individual and family counselling.

A great believer in building on strengths, Tom is an all-round enabler.

“I want to enable clients to build on what they have and do it well.”

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NDIS Therapy Services

Therapy Pro is a registered NDIS provider of therapy services. Find out about our client-centred approach to help you achieve your goals.

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Therapy for Children

Getting the right supports to children at the right time can make all the difference. Here’s where you start.

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Join Our Team

If you’re a therapist who is passionate about their work and keen to make a difference, we really need to talk about you joining our team!

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