WorkCover Psychology Services
Supporting Queenslanders return to work after injury

WorkCover Queensland provides workers’ compensation insurance to support people who are injured at work. This includes funding for medical treatment, rehabilitation, and return-to-work services, like psychology.

You are eligible if:

• You have an approved WorkCover claim, and
• Your GP or case manager has referred you for allied health treatment (e.g., psychology, physiotherapy, occupational therapy).

Workcover claims in Queensland must generally be lodged within 6 months of the work injury occurring. For mental health conditions or stress leave in QLD, timeframes may vary. Consult your GP or case manager for specific guidance.

Stress leave may be approved if your work-related stress significantly impacts your ability to work. This includes conditions like anxiety, depression, or PTSD following a workplace injury or incident.

We will need your:

• WorkCover claim number
• Your contact details
• Your referring GP or WorkCover Case Manager’s name.

In your first session with one of our Brisbane based psychologists, they will:

• Learn about your injury at work and how it’s affecting you
• Set goals for recovery and return to work (if appropriate)
• Explain how treatment works under WorkCover
• Begin developing a personalised treatment plan

Your clinician may also complete a Form 32 (Treatment Plan) and share this with your case manager or GP.

Yes, but only in ways that support your treatment.

We are required to:

• Provide updates (e.g., treatment plans and progress reports)
• Share relevant information with WorkCover and your case manager

Your privacy and dignity are always respected, and you are welcome to request a copy of any reports we submit.

No. Once your WorkCover claim is approved and treatment is authorised, there is no out-of-pocket cost for your appointments.

We will bill WorkCover directly. However, you are responsible to pay in full for any sessions you miss or cancel within 24hours of your scheduled time.

The number of sessions depends on:

• Your injury at workplace and recovery needs
• Approval from your case manager or GP

We typically start with 4-6 sessions, then review your progress with your WorkCover case manager.

Yes! We exclusively offer telehealth (video or phone) sessions, to make things easier for you during your recovery. Our Brisbane psychology team can support clients anywhere in Queensland

We help clients experiencing:

• Stress, burnout, or anxiety after a workplace incident
• PTSD, panic attacks, or trauma
• Depression or low mood
• Trouble coping with pain or injury at work
• Confidence or motivation issues around returning to work

PTSD WorkCover payouts in Queensland vary based on your specific circumstances and impairment rating. Your case manager and treating professionals will assess your condition using the WorkCover Qld compensation table. We focus on treatment and recovery to support the best possible outcome.

• Attend scheduled appointments or notify us ASAP if you need to reschedule
• Engage actively in your treatment and return-to-work planning
• Let your case manager or GP know if your condition changes