What is telehealth?

Telehealth or online therapy is when a therapist uses technology such as a computer or phone to have a therapy session. Telehealth allows the therapist to provide therapy to people who are far away, unwell or cannot be in the same place as their therapist for any reason. You can use your NDIS funds for telehealth sessions. Psychology, counselling, behaviour support, occupational therapy and speech and language pathology can all be accessed over telehealth Australia-wide!

Request more information

Provide your details and someone from our Customer Service and Intake team will be in contact to provide more information about how telehealth can work for you.

Why telehealth can work for you

  1. It’s a different experience to face-to-face therapy – some people really love being online!
  2. For children, a parent or carer is directly involved with the session and can use the skills they learn to continue therapy in between sessions
  3. Allows access to therapy when people are in lockdown and can’t do face-to-face sessions
  4. Suits people who prefer the comfort and safety of their own home
  5. Provides a convenient way to progress towards therapy goals while you’re on holiday or in hospital
  6. Without the therapist physically in the room, the technology can act like a fly on the wall to monitor behaviour and allow unfiltered observation during assessments and interactions
  7. Can cut travel time for people managing a busy family schedule

Therapy Pro uses evidence-based techniques and a creative approach to get real results from telehealth and online therapy Australia-wide.

  • Occupational therapy
  • Psychology
  • Counselling
  • Behaviour support
  • Speech and language pathology

Complete an online referral to book a telehealth session now.

Frequently Asked Questions

What is telehealth?

Telehealth is when a therapist and client use technology such as a computer, tablet or phone to have a therapy session via video conference or phone.

Telehealth helps people who are far away, unwell or cannot be in the same place as their therapist for any reason to continue their therapy.

Can I pay for telehealth using NDIS funding?

Under the NDIS, telehealth therapy services are included under the categories of Improved daily living skills and Improved relationships. If you aren’t sure how therapy can help in these areas, or which type of therapy would be most beneficial, please give Therapy Pro a call 1300 004 414.

Do I have to pay for telehealth?

Telehealth sessions cost the same as a regular face to face session. You don’t need to pay a travel charge for the therapist to come to you and there is no cost to use the Zoom meeting software. All you need is your internet or a phone with internet access.

Can I get telehealth in my area?

Therapy Pro can see clients over telehealth Australia-wide.

I’m not great with technology.

That’s ok. Before your therapy session, your therapist will send you a link to a meeting. This meeting is your telehealth therapy session. Click on the link and you will be joined by your therapist online. It’s much like a Facetime call on your phone but we use Zoom because it is a proven, secure and reliable platform.

How does Therapy Pro conduct telehealth sessions?

We use a virtual meeting platform called Zoom for telehealth sessions. There is no cost for you to access Zoom for your session, and it is a proven, secure and reliable platform. Zoom uses encryption which ensures privacy and confidentiality at a higher level than other options such as Facetime or a regular phone call.

Prior to your first telehealth appointment, your therapist will email you information on how to access your session through your computer or phone.

My child is young, I’m not sure this will work for them.

Our therapists are skilled at using online tools to conduct therapy sessions with participants of all ages. Often children like to see themselves online and enjoy the virtual engagement through telehealth therapy. Sometimes they just need a bit of support getting into the session or being shown where the camera is for example. Our therapists have tools they can use online to interact with children and often have a great deal of fun in these sessions.

About Therapy Pro

Therapy Pro is a provider of quality therapy that makes a difference. At Therapy Pro you have direct input into the development and delivery of your individual plan and services, in true partnership with your therapist. We are committed to an outstanding client experience and excellent services, to empower clients to realise their goals.

Therapy Pro is a registered NDIS Provider and is uniquely positioned to provide expert guidance and support in navigating the world of disability services as well as other areas such as people who are ageing, adults, children, and early intervention.

Call NOW to find out more 1300 004 414